Privacy policy

Revision of August 28, 2026

Nitrino is a service for running business conversations. It receives and sends messages through the channels the user connects themselves, keeps them in one place, and lets agents run the conversation.

Who processes the data

Nitrino. Get in touch: hello@nitrino.ai.

What data is processed

• Account — the email address and name received when signing in through Google or with a one-time code sent to your email.
• Conversations — messages, attachments and contacts from the channels the user connected themselves.
• Technical data — service request logs, needed to diagnose failures.
• Site visits — counted without cookies and without storing your IP address.

Why

Only to run the service: receiving and sending messages, letting agents run conversations, scheduling meetings, and showing the workspace owner their statistics. The data is not sold and is not used for advertising.

Who it is shared with

Providers the service cannot run without. Each of them processes the data on our instructions:

• Supabase — database and authentication;
• Vercel — application hosting;
• Resend — delivery of the sign-in code emails;
• Anthropic — generating agent replies: the conversation text needed for the reply is sent to the model.

How long it is kept

For as long as the workspace exists. After it is deleted, the data stays in backups for no longer than thirty days, and is then erased permanently.

Your rights

To request an export or the deletion of your data, write to hello@nitrino.ai. You will get an answer within thirty days.

Changes

Changes to this policy are announced on this same page; the date it was updated is shown at the top.